On behalf of our family, I would like to thank all of you for your quick response to the scene and the excellent job that you have done on cleaning up the residence. Hopefully this will allow our family to help heal faster... Again, my thanks to each of you! -J. Hester

I was completely impressed with the Biotrauma staff. Everything was 100% business and professional. I first called Dispatch at 12:30pm on Friday a team was immediately dispatched in our direction. They called in route to keep me informed on their progress. The technicians arrived at 3:30pm, reviewed the paperwork and went to work. They were very professional and diligent in performing their tasks. By 7:30pm they had completed the job and were back on the road. I would highly recommend you all again. Job ..Well Done!!! -W. Chambers

Very, very nice and sensitive. Offered to work all night. Did a wonderful job! -B. Graves

Thanks so much for your prompt service. -M. Speaks

Excellent, was unbelievable how fast they came -G. Fetner

Your team responded in hours of when they were called. I can't imagine having to deal with the scene by myself, or having to wait until later in the day for it to be cleaned and secured. In addition to the prompt response, the team was marvelous. Obviously this scenario simply shouldn't happen, and I was thrown into an unknown world. They guys contacted the insurance company, communicated again with law officials and explained the procedures thoroughly yet with such respect and care for the situation. I wouldn't wish this on anyone, but your company is outstanding in the service you perform.

Also, the reconstruction/repair went smoothly and quickly. The carpet match was perfect, even though the exact product is no longer manufactured. They guys were professional and performed a quality job. I was grateful that I didn't have to arrange the repair, at such a time - that is the last thing someone should have to deal with or think of.
Thank you again for being there and performing such a valued service - Jeanne Hozak